Discover the facts about deposit automation
As the number one provider of image-based deposit automation solutions*, we are shattering the myths and uncovering the truth about deposit automation technologies that will help your financial institution reduce costs, simplify and streamline transaction processing, mitigate risk, and improve the customer experience.
Have you heard these myths? Read on to get the facts!
Myth #4: You’re stuck with your legacy check processing systems until checks go away.
Fact: You don’t have to stick with expensive legacy systems that have become outdated with the transition to image-based transaction processing. The Alogent Payments Gateway delivers a scalable, secure solution for the processing of image-based transactions as well as any residual paper, while supporting connectivity to all points of presentment and endpoints. The evidence is clear: it has been proven to reduce operations costs, improve efficiencies, and provide a way to move beyond the systems of yesterday to the functionality of the future.
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Myth #3: All duplicate detection products are created equal.
Fact: While it might be tempting to choose basic duplicate detection as a quick fix, it is far more effective in the short and long term to select a more comprehensive solution to better minimize risk and provide an additional level of service for your customers.
Alogent Enterprise Duplicate Detection delivers real-time, multi-day, multi-channel detection and protection across the teller line, mobile, online, ATM, and other channels. It can help minimize false positives through an accelerated exception review process that identifies suspect items prior to posting. It is the solution you need to properly manage the increased potential for duplication errors, as mobile and consumer RDC usage expands.
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Myth #2: An ATM consolidator can support full-service imaging.
Fact: You can choose to image enable your financial institution from any point of presentment, but the critical question is, will all of your imaging channels work together down the road to support your self-service and full-service banking needs?
The Alogent Payments Gateway consolidates information received from all major teller vendors and all channels, including teller image capture, branch back counter, ATMs, cash vault, and all forms of remote deposit capture. It is your single, secure solution for the collection and processing of image-based transactions, featuring image assurance, validation, correction, balancing, and verification workflows. It also routes transactions to the appropriate endpoints for final processing, clearing and settlement. Regardless of which channels you first choose to image enable, the Alogent Payments Gateway will continue to grow with you as you expand your image offerings. It’s simply the wisest choice for any large financial institution.
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Myth #1: A teller image capture solution needs to be purchased from a teller system vendor.
Fact: The Alogent Front Counter solution is already integrated with all major teller vendors that cater to the needs of large financial institutions, as well as several proprietary teller systems. Clients using these integrated solutions recognize the breadth and depth of our solution’s functionality. They also recognize our expertise and commitment to maintaining the Alogent Front Counter solution as essential to their mission-critical needs. Since its first deployment in 2004, Alogent Front Counter has been successfully implemented by prominent financial institutions around the world, helping them save time, effort, and money both during solution deployment and every day since. It’s the logical choice for any large financial institution.
Click a link below for more detailed information on teller image capture and all of our deposit automation solutions.
*Source: Celent, Imaging in the Retail Channel 2011
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